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Who are our Day Services for?
What can our Day Services offer?
How & when can I use the Day Services?
Opening Times
Staffing
Other Information
Who are our Day Services for?
Our services are for people over 18 with a mental health need who live in the local area and they aim to:
• enable independent living in the community wherever possible.
• support people coming out of hospital and to prevent admission or readmission.
• offer social support for people whose needs are met through care coordination arrangements (the Care Programme Approach, CPA).
• support people with mental health needs who are not part of CPA.
What can our Day Services offer?
• Warm and welcoming, informal settings to lessen isolation by building up confidence, encouraging independence and focusing on your strengths.
• Information that promises informed choice and encourages opportunities in the wider community.
• A listening ear.
• A programme that is reviewed quarterly and responds to the expressed needs of service users.
• One-to-one support, information, access to telephone and I.T. (internet access at Dove House & Saltburn Outreach), FREE tea & coffee, newspaper, games, books. Access to other materials and resources for individuals e.g. arts materials, stationery.
• Above all a positive people centred partnership!
How & when can I use the Services? Redcar & Cleveland Mind provide Day Services in Redcar and East Cleveland, funded by Redcar & Cleveland Social Services Department. These services are for people over 18 with a mental health need, who live in the local area.
The Day Services are open 7 days a week, but the opening times vary between services and day to day. Our programme gives details of opening hours and sets out who the Day Services are for, what they offer and staffing arrangements.
Activities provided may change every three months depending on expressed needs from service users. For this reason the programme is updated four times a year.
All our venues are wheelchair accessible and we provide a warm, welcoming and inclusive environment. They also have access to portable induction loops, and we can be contacted by typetalk users. We operate an equal opportunities policy and expect everyone involved with the service to respect our code of conduct.
Please click here to download
a Day Services programme (pdf file)
Opening Times
Redcar Day Service - Tel 01642 296055
Dove House, 5 Turner Street, Redcar
Monday 10-4, Tuesday 10-4, Wednesday 10-4,
Thursday 10-6, Friday 10-4, Saturday 9-2,
Sunday 12-5
East Cleveland Day Service - Tel 07855 770568
Monday & Tuesday: Skelton Civic Hall, Coniston Rd: 10-4
Wednesday: Saltburn Outreach, 23a Diamond St: 10-4,
Thursday: Saltburn Outreach, 23a Diamond St: 12-6
The Friday service at East Cleveland is now at Saltburn Outreach,
23a Diamond St, Saltburn, 10 am - 4 pm.
Saturday & Sunday: Ashwood, Guisboro General Hospital: 10-4
Staffing:
• Each Day Service Team consists of 5 paid workers, a number of unpaid workers and sessional workers.
• There are always 2 paid workers on duty, one of whom will be a Day Service Manager or Organiser.
Other Information
• Our Day Services are run on an open access basis through a drop in model, 7 days per week excluding public holidays
• You can self-refer or be referred by, for example, your CPA Care Coordinator
• Our Day Service Manager or Day Service Organiser will talk with you about your needs
This information will help us all to try and meet your needs, whether through our Day Services and/or other services and support, and will only be shared with others with your knowledge and consent
• You may only want to visit us occasionally for a specific activity or some information or support and that’s fine
• If you are on CPA (standard and enhanced) and using our service as part of your care plan the information about you will be shared with us by your CPA Care Coordinator
• We will review your needs with you on a regular basis to respond to any changes
• You can talk to someone about your needs at all times as your life changes. Also, you have access to and control of any information we have about you and the purpose for which it is required (including CPA information)
• You can have a friend/advocate, carer or other professional to support you if you wish
• If our service cannot respond to your needs we will try and identify with you how you might get the support you need and want
A copy of our Comments & Complaints procedure and Code of Conduct is available to all service users so that we know what’s expected of us all
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