Redcar & Cleveland Mind Information Service

Please click here to visit our Good Mind Guide website

What we offer

Redcar & Cleveland Mind Information Service provides mental health information to anyone who contacts us including mental health service users and their friends, relatives & carers and to service providers, workers and students. Our policy is to help people make an informed choice. If we don’t have the information you are looking for we will do our best to find out how you can get it.

The service is confidential and no personal information is kept without permission. We do not offer advice, counselling or ongoing advocacy but we can signpost people to these services if required.

The information Service is run by an Information Worker and members of the information Group at Redcar & Cleveland Mind

Opening Hours

Our information Service is open Monday - Thursday 9am - 4pm for telephone/fax/e-mail enquiries and 10am - 4pm for personal callers.

The type of information available

We have a wide range of information covering different types of mental distress, treatments, advocacy and sources of help. Information can be accessed at our library at Dove House or from the Good Mind Guide. Our Information Service also offers talks and information stalls on the subject of mental health. The full range of Mind leaflets can also be accessed at any of our Day Service venues.

The Good Mind Guide

Our online Good Mind Guide lists local organisations/groups who aim to contribute to people’s well-being and includes wider community information and contacts. The information is regularly updated. The Good Mind Guide is available at www.goodmindguide.org

Free borrowing from our Library

Anyone can borrow books from our library. You can keep a book for up to 4 weeks but after that time you are expected to return books so they are available for others. We also loan video and audio material.

Information for everyone

We have an equal opportunities policy and we try to meet the needs of all communities. Some of the information is available in languages other than English. It may also be available in video or audio formats.

Our information Resource is on the first floor at Dove House which is fully wheelchair accessible (stair-lifts to 1st Floor). We also have access to portable induction loops and we can be contacted by Typetalk users. You can get further info’ on www.goodmindguide.org. We can call you back if you contact us by phone..

Charges

All leaflets and information sheets are free to service users and carers. We may charge others, but any charges will be clearly explained.

Click here to download our latest Information Service factsheet.

Information Service
Dove House, 5 Turner Street, Redcar, TS10 1AY
Tel: 01642 296054 Fax: 01642 296053
E-mail: info@randcmind.org
Web-site: www.goodmindguide.org

SMS Text Messaging Service: for deaf, hard of hearing and speech impaired ONLY
Service available Monday to Friday
Text 07855 770568 and we will try to respond within 48 hours
(Please do not use this number for any other type of text message)